Technical Support

The Learning Backpack for Teachers and Parents Technical Support


Logging In and Out


After Signing up, whenever you visit The Learning Backpack you will automatically be Signed in. But in case you experience that you are not already logged in, to access TLB, you can simply use the Login button on the homepage or just click the
button to Login.


The Printables are not Showing Properly?


If the Printables are not being shown properly or at all, the problem is most likely your Flash Player, in order to view the printables with the highest possible quality, please make sure that you have the latest version of Flash Player or a good solid running version of it, to be able to view all the printables efficiently.


Also, please make sure that you are viewing the site from the Chrome or Firefox Browsers, these are primarily the browsers that we have tested, and have the most efficient optimal use for viewing the site. They are both very simple to get as well.
 
  


If you are still having an issue that is not covered here, just send us a message at contact@thelearningbackpack.com marked "technical support" and we will get back to as soon as we can.
 
 
 
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Compatibility Error:

Sorry! The Learning Backpack will not work correctly on Safari or IOS Devices, Please try using our site from Google Chrome using a Windows Computer/Laptop or an Android Device through Chrome or via our Android App on the Playstore.

Thanks!